The Return and Exchange Policy described below applies only to online purchases made through our website.
- Sale Merchandise: Sale merchandise purchases are all final. No cash refunds will be made. All refunds will be made in the form of exchange or store credit.
- For all other items, to be eligible for an exchange or store credit, the merchandise must be returned unworn with tags and must be accompanied by the original return form as in-new condition and printed receipts.
- But you can keep the gift included in your merchandise purchase–that’s on us.
- Factory defective items and wrong sizes are accepted for exchange within 14 days from which shipment is received.
Not finding what you want? Reach out directly through our Contact Us page.
Terms and Conditions
The term ‘tester’s clothing’ or ‘us’ or ‘we’ or ‘me’ or ‘I’ refers to the owner of the website whose registered office is 1345 E 16th St Los Angeles, CA 90021. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. If you need additional information, please do not hesitate to contact us.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information will not be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
By e-mail: firstname.lastname@example.org
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
What do you ship?
All apparel, clothing, and accessories are shippable, with some restriction.
When do you ship?
At which point we ship our customer finalizes an order, please assume 3 business days (business days include Monday-Friday) for tester’s clothing to ship the order.
Where do you ship to?
We do not ship on a global basis; there are exclusions for certain countries or areas. We ship only within the Unites States of America.
How do you ship?
The method of transportation and possibly the specific freight companies we use are UPS and USPS.
How to track an order that’s been shipped?
We provide a tracking number to the customer’s provided email address that is respective to UPS or USPS shipping method after the order has been made.
In-store pick up option?
There are no in-store pick up options.